David A. Craig
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David A. Craig
Project Management Consultant
dcraig@parrorbay-i.com
http://www.david-craig.com/
Click here for latest Word version.

Professional Summary

EDUCATION
Masters in Business Administration, UNIVERSITY OF PHOENIX (MAY 2006)
Bachelor of Business Administration, TEMPLE UNIVERSITY
Preparing for Project Management Professional (PMP) Certification test

TRAINING
Project Management
Intro to Project Management Training Course - Robert-Andrew Associates
Project Management Training - Project Management Institute
IT Project Management Course - American Management Association
Project Planning - Project Mentors
Senior Project Management Course - American Management Association
Team Management
Civil Treatment For Managers - Employment Learning Innovations, Inc
Change Management for Managers - Manchester Consulting
Leading People - CDNOW Management Development Training
Selection and Hiring - CDNOW Management Development Training
Managing Change - Integra Professional Training
Business Etiquette - CDNOW Management Development Training
Technology:
Java Programming Course - Software Training Corp.

PROFESSIONAL EXPERIENCE

Parrot Bay Interactive
Senior Consultant
JUN /2006 – Present

-- Medifast, Inc.
* Performed duties as a Senior Project Manager
* Created Project Management Office, including PMO Workbook, policies, procedures, templates and forms
* Managed Project Manager and Business Analyst resources
* Managed development and installation for new companywide Point-of-Sale system
* Managed development of online training (e-Learning) system for physician training and certification

- - Wyeth Pharmaceuticals       
* Performed duties as a Technical Project Manager and Sr. Business Analyst
* Designed Decision Support Tool and managed development of the project
* Designed online workflow system for approval of drug research trials.
* Created project plans, communications plans, risk assessments, etc
* Facilitated requirements sessions, created documentation and designed application prototypes
* Created Business Process Definition and Detailed Functional design documents for projects

- - Inphonic Technology Solutions
* Performed duties as Software Development Director
* Managed projects and resources creating applications in ASP.Net using MS SQL Server
* Managed vendor relationship executing budgeting, project planning and resource scheduling
* Created Reporting System and new Content Management tools.
* Coordinated recruiting efforts for Technology group, doubling department resources
* Created training program for new IT resources which reduced their time to full productivity
* Created process for & coordinated resource scheduling across development groups

- - Project Based Contracts      
* Managed projects developing and testing web-based applications and complete web sites
* Created requirements deliverables for DC.GOV redesign for District of Columbia Government
* Implemented Voice Recognition System for Greater Washington Mutual Housing Authority
* Managed requirements and design work on ecommerce site for custom golf accessories store
* Revised site and developed intranet for non-profit Alpha Kappa Alpha Sorority
* Developed database driven company intranet for employees of ACSG, Inc

GSI COMMERCE, Fort Washington, PA
Manager, Software Engineering
MAY 2005 – MAY 2006

End to end eCommerce solutions provider supporting over 70 web partners including Palm, MLB, NFL, HBO, Tweeter, Zales, etc. Services include application development, hosting, etc. Revenues of $335M.
* Functional manager to 20 engineers; led project teams of up to 12 
* Managed projects and resources creating e-commerce web sites in Java (BEA Web Logic) using Oracle 8i databases and XML / Soap integrations in large transaction based environment
* Managed development using Agile Methodology (SCRUM and Extreme Programming)
* End to end e-commerce solutions provider supporting over 70 web partners including Palm, Major League Baseball, HBO, Tweeter, Zales, etc
* Functional manager to 20 engineers; led project teams of up to 12, on and off shore
* Managed employees and consultants in fast paced matrix setting with resource budgeting responsibility
* Developed and maintained company intranet enhancements
* Managed both onshore and off-shore teams, executing project planning and resource scheduling
* Implemented project estimation process reducing Level of Effort sizing by 75%
* Reengineered rapid development and application release process, reducing software defects by 50%
* Worked with clients gathering project requirements and developing specifications
* Created orientation and training program for new development resources


UNITED WAY OF SOUTHEASTERN PA, Philadelphia, Pa
Director, Systems Development / Business Intelligence
MAR 2004-APR 2005
* Developed the ‘Strategy Tools for Analysis and Reporting’ (STAR) Business Intelligence System. Implemented departmental data marts with web based reporting. Implementing dashboard based executive information system tools and methodology to support strategic planning, decision-making processes and budgeting.
* Implemented an extranet for 100 core human services agencies. This will save in excess of $750K when all 500 agencies are online. Extranet provides a one-stop approach to improved data sharing and reduced turn-around time & cost. Project supports both the Finance and Community Impact interactions with our agencies.
* Successfully implemented project request process. Employing portfolio management as milestone in creating organization-wide Project Management Office.
* Implemented “eCommunications” project. Set the rules, tools and processes for organization’s Customer Relationship Management activities with over 130,000 donors. Provides project management to the cross-functional team. Ensured the availability and stability of the infrastructure and tools to support the eCommunications strategy. Managed the ongoing evaluation/refinement of the rules, tools and processes.
* Managed QA and developed test plans for web based electronic pledging applications.
* Managed all software development (web, client server & stand alone) and database administration.
* Managed all Vendor Relationships for database, business intelligence, CRM, web applications.

WEBMANOR INTERNET CONSULTING, Jenkintown, PA
Project Consultant
OCT 2002-MAR 2004
* Managed projects developing web based applications, complete web sites, standalone client-server database applications, etc., for external clients.
* Performed technology needs analysis projects.
* Projects were developed on Linux and Windows platforms, using Perl, PHP, ASP, Visual Basic and Javascript, with Oracle and MS SQL Server Databases.

CDNOW ONLINE, Fort Washington, PA (Closed 10/29/02)
Software Development Manager
JAN 2000-OCT 2002
(Managed Thirteen Engineers; led project teams of up to 20 members)
* Managed software development on the cdnow.com e-commerce website.
* Responsible for all development on site from SEP 2001 to OCT 2002
* Specialized in estimating, planning, resource scheduling, requirements review and technical specification review.
* Managed technical support for Call Center / Customer Service applications
* Managed all Holiday Season project development. Improved on time launch percentage from 81%(1999) to 98% 2001.
* Projects were developed on Solaris servers running Apache, using C++, XML, SDK, Perl, Javascript, and Visual Basic with Oracle and MS SQL Server databases.

TOWERS-PERRIN, Philadelphia, PA
Senior Internet Projects Manager
MAY 1998-JAN 2000
(Managed project teams of up to 15 members)
* Managed all Internet projects for the Retirement Consulting Line of Business.
* Managed $700K Practice Communities project that moved intellectual capital from legacy systems to web based Practice Workgroup Area. Managed through full PMI life cycle.
* Managed $2M Client Communities project that created HR/Benefits portal for clients.
* Managed numerous special projects that included product evaluation and vendor relationships including: content management tools, Publishing Policies, Survey Tools, Site Usage Reporting, Collaboration Tools, Project Management tools & methodologies, Release Mgt policies.
* Projects were developed on Compaqs servers running MS Internet Information Servers (IIS), using ASP and Visual Basic with MS SQL Server databases.

ADVANTA CORPORATION /FLEET CC, Spring House, PA
Webmaster
JUL 1996-MAY 1998
Webmaster
* Coordinated development and maintenance of all company Internet projects.
* Provided project management for external sites and intranet sub sites.
* Created web applications that integrated with PeopleSoft Financials and PeopleSoft HR Management
* Handled server administration for both web and application servers.
* Project Managed and assisted in development of technology solutions for Fleet's credit card operations and five (5) distinct interactive external web sites.
* Projects were developed on Solaris servers running Apache, using Perl, Javascript and Cold Fusion with Oracle databases

BURLINGTON COAT FACTORY, Burlington, NJ
Programmer/Analyst - Client / Server & Web
JUL 1994-JUN 1996
* Developed applications using ODBC with Oracle Databases and PC based applications for non technical users.
* Performed Librarian duties using Source Code Control System (SCCS).
* Project Manager leading development of company intranet.
* Organized maintenance plan & supervised maintenance of intranet.
* Beta tested and developed on Oracle Web Server, Forms 4.5 and Reports 2.5.

COUNTRYWIDE FUNDING CORP., Pasadena, CA
Analysis Manager
JUN 1992-JUN 1994
(Managed Five Analysts)
* Created PC to AS/400 interface for Accounting journal entries.
* Managed Fixed Asset system conversion.
* Participated in General Ledger system conversion.

TECHNICAL SKILLS:
Projects/Configuation/Office
MS Project, RCS & SCCS Revision Control Systems, MS Office Professional Suite
Internet Programming
Perl, Javascript, PHP, HTML, SQL, Coldfusion, C++, XML, Visual Basic, Active Server Pages
Client Server Programming
Oracle Developer 2000 Suite, SQL*Plus, PL/SQL
Relational Databases
Oracle, MS SQL Server, MySQL, also MS Access & Lotus Notes
Server Administration
Netscape Web & Application, Apache Web, Oracle Web
Platforms
Solaris, AS/400, Windows NT, 2000, XP








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